Getting your message across is vital, and it’s no secret that the best way to reach your customers is through email, SMS messages and Push notifications. The Omnisend platform helps you do all of these things with ease. But before you download the free software, it’s essential to learn what makes it such an effective tool for your business.
Email marketing
Using Omnisend email marketing is a great way to stay in touch with your customers. This platform helps you create beautiful emails that are personalized to your customers. It also gives you tools to track conversions. For example, you can send automated emails based on customer engagement levels. It also has a segmentation tool that helps you determine who is likely to convert.
Omnisend also gives you advanced A/B testing capabilities. This feature allows you to test two campaign versions and see which performs better. You can also track lead activity and create automated emails based on customer purchase history. You can also set up custom workflows. This tool will help you determine your best customers and send them personalized emails.
SMS messages
Using SMS to send promotional messages is a smart way to engage your audience. It’s also a great way to drive sales. First, you must ensure you’re using the right tool to get the most out of your SMS campaign.
Omnisend has an all-in-one SMS platform that offers a suite of features to help you reach customers domestically and abroad. With Omnisend, you can integrate your SMS messages with other marketing channels and automate your workflows. It also offers integration with most eCommerce platforms.
Omnisend provides a free account. You can use this to test out their features. However, you’ll have to purchase $50 SMS credits to start a campaign.
You’ll also want to make sure your SMS campaign is compliant. The Cellular Telecommunications Industry Association (CTIA) has created guidelines for SMS marketing messages. You’ll want to follow these rules to avoid legal disputes. If you don’t, you may end up with blocklisting and hefty fines.
Push notifications
Push notifications are a proven way to engage with customers not yet on your website. They are also effective for driving sales. They can send promotional messages, alerts about abandoned carts, and other notifications. In addition, they are a great way to get customers to opt into your mailing list.
The top-notch omnichannel solution, OmniSend, allows you to send push notifications through various channels. This includes email, automated SMS, and website push notifications. It also allows you to track your sales.
It’s a fact that emails can be the most effective form of marketing. But in a world where digital marketing is becoming more and more personal, it’s time to focus on what the user is looking for.
Custom workflows
Using Omnisend custom workflows, you can create personalized messaging. These workflows can be set up for custom triggers or custom events. You can also modify conditional settings. Omnisend will automatically send an email or SMS message if the trigger event occurs.
Omnisend is a marketing automation platform that helps businesses reach their customers. It offers a variety of marketing automation tools, including order follow-up emails, automatic shipment confirmations, and re-activation emails. It also provides beautiful newsletter templates. Its API allows it to receive events from third-party apps. In addition, it offers advanced analytics and CTR boosters. It helps brands create a unique identity and reach customers correctly.
Omnisend offers an advanced automation editor, which allows you to optimize workflows. For example, the editor lets you view sales data and track engagement data. It also allows you to add certain email content blocks to select audience segments.
Customer support
Having a well-defined customer support process is essential for businesses of all sizes. It’s not only necessary to resolve customer issues quickly, but also to prepare for the unexpected. This is especially true for companies operating in the eCommerce space. In addition, having a robust support process can help companies to avoid costly mistakes.
Omnisend offers several customer support features, including live chat, email, and a customer help center. The company also provides an extensive resource library, including blog posts, podcasts, reports, and video courses. The platform also provides a drag-and-drop automation editor that allows businesses to set up workflows to meet their specific needs.
The live chat feature offers a great deal of versatility, as it can be used to help customers find information about a product or to help them through a sales cycle. It is also a great way to encourage positive customer service interactions.
